Before your first call

What to expect on your first Quietloom session

A Quietloom call is a short, friendly video session — one learner, one coach, and (if you want) a family member listening in. This page walks through what to have ready, how to check your sound and picture, and what will happen during the call.

If your hands shake on video calls — that’s fine.

There’s nothing to pass, nothing to be tested on. We move at your pace, and you can stop the call whenever you want.

01

What to bring

Set yourself up somewhere quiet and comfortable. Have these within reach before the call starts — and write your biggest question down so you don’t have to remember it.

  • The device you’re learning on — usually a phone or a laptop.
  • That device’s charger, just in case the call runs long.
  • Your reading glasses, if you use them for the screen.
  • The one thing you want to figure out — write it on a scrap of paper so it’s sitting next to you.
  • Your caregiver or a family member, if you’d like them on the call.

02

Test your audio and camera

A few minutes of checking now saves fumbling on the call. None of this asks the page for permission — it’s all things you can do with apps you already have.

Try a test call ↓

Tap the button to jump to the four-step checklist below.

The four-step checklist

Run through these before the call joins.

  1. Turn up the volume. Use the buttons on the side of your phone or the slider at the bottom of your laptop — get it to about three-quarters.
  2. Open the Camera app and tap record. Talk for a few seconds, then play it back — you should hear yourself clearly and see yourself framed.
  3. Plug in headphones or try the speakerphone button. Either is fine — pick whichever has sounded best on a normal phone call for you.
  4. Hold the phone an arm’s length away and face the light. Sit near a lamp or a window with the light on your face — not behind you — and switch the camera to selfie mode.

03

What to expect

Typical first call · ~30 minutes

The first call is short and unhurried — usually about half an hour. There’s no script, no timer, and no test; just a conversation about the one thing you want to learn, at your pace.

  • Your coach arrives a few minutes early. You’ll see their face and hear them say hello.
  • There’s no timer and no test — you talk, they listen.
  • The coach will write a short recap and email it to you and your caregiver when the call ends.
  • You can stop the call at any moment by closing the window.
Book your first session →Read a cheat sheet